The Leather City is a Canada-based online store that offers high-quality leather jackets for both men and women. We use premium cowhide, sheepskin, goatskin, buffaloskin and PU leather materials to create our finest leather products. With secure checkout and 24/7 customer service, we strive to provide you with the best quality leather products at competitive prices.

When can I expect to receive my order?

All orders made at The Leather City will be delivered within 8 to 10 business days after payment clearance. If you have yet to receive your order within this timeframe, it may be due to delays in shipment caused by uncleared payments or quality checking. Please check whether your payment has been cleared if you haven’t received any update from us.

Following are the shipping methods we offer:

  • FREE (Transit 20 Days)
  • Economy (Transit 12-15 days) – $15
  • Expedited (Transit 8-10 days) – $20

For deliveries to European countries only: Please note that all purchases shipped to the EU territory are subject to VAT and Customs Clearance. Customers are responsible for paying these applicable taxes and customs fees.

What’s the order confirmation process at The Leather City?

Typically, your payment will be confirmed within an hour, and you will receive an order confirmation via email. Once your order is confirmed, it will be processed for packing and dispatching. We appreciate your patience during this process.

What courier services are employed for order delivery?

As for our courier services, we use modern and efficient order management systems. We have partnered with renowned and expedited courier services such as FedEx, DHL, UPS and TNT (with express option). Please note that customers must agree to the terms and conditions of these courier services.

What order details are required for the shipment process?

To ensure the timely delivery of your order, please make sure to enter your shipping address accurately, contact number, email address, and other required details on the order placement form to avoid any delays or issues with the delivery of your order.

What should you do if you’re unavailable during order delivery?

You can request redelivery if you are unavailable at the designated shipping address when the courier service attempts delivery. You will need to contact the courier service to arrange a new delivery time, but please note that additional duties may apply for the re-delivery. If you remain unavailable and do not contact the courier service, the parcel will be returned to us.

What measures does The Leather City take to ensure quality control and timely delivery of its products?

At The Leather City, we ensure quality control and timely delivery of our products through a streamlined process. We may ship your order from overseas warehouses to ensure prompt delivery. Regardless of the location, all our products go through a rigorous quality control process, and we stand behind our products completely.

Should you have any concerns regarding your shipment, please feel free to contact us at [email protected]

Please note that customers must agree to these terms before placing an order or making a purchase at TheLeatherCity.com.