PRIVACY POLICY:  We Protect Your Privacy with Every Click.

Your data is safe with us! We use it to create personalized experiences that are tailored just for you.

At The Leather City, we take your privacy seriously. Our Privacy Policy outlines how we collect, use, and protect your information when you interact with our website at www.theleathercity.com.

By accessing our website, you agree to the terms of this policy and consent to the handling of your data as described here. If you have any concerns or questions about your privacy while using our site, please refer to our Terms of Service and Privacy Policy for more information.

HOW DO WE COLLECT THE INFORMATION ABOUT YOU?

 There are three ways we gather information about you:

  1. You provide it directly to us.
  2. We automatically track your usage of our website.
  3. We may receive information from other entities.

By combining these methods, we can provide you with a better experience and tailor our services to your needs. Rest assured that we treat all information collected with the utmost care and per our Privacy Policy.

INFORMATION COLLECTED DIRECTLY FROM YOU

We only collect information from you that is relevant to your use of our website and services. For example, if you place an order on our site, we will ask for your contact details, such as your name, phone number, email address, and residential area.

In addition to this, we may collect additional information you provide while interacting with us through our website. This could include information you provide in forms, surveys, or other communication channels.

INFORMATION COLLECTED AUTOMATICALLY BY OUR SYSTEM

At Theleathercity.com, we use various methods, such as web beacons, cookies, and other programming tools, to automatically collect information about your website use. This information includes:

  • Your domain name
  • Your operating system and browser type
  • Web pages you viewed on our site
  • Links you clicked on our site
  • Your IP address
  • General location information
  • The duration of your visit and use of our services
  • The webpage or referring URL that led you to our site

We may also obtain this information from other sources, such as operating systems, internet service providers, and data analytics. Please note that we do not link this information with any additional data we collect about you.

HOW DO WE USE YOUR DETAILS

At Theleathercity.com, we use your personal information for various business and commercial purposes, including:

Transactional and Service Provisional Purposes:

  • To deliver our products to you in a timely and efficient manner.
  • To tailor the content and information we display or send you based on your preferences and interests.
  • To personalize your overall experience while using our services.
  • To provide you with personalized help and instructions, if needed.
  • To administer any customer loyalty programs that we may have established.

Customer Services Purposes:

 We use your information to:

  • Communicate with you regarding our products and services, such as providing updates, offers, and promotional materials.
  • Respond to your queries and inquiries in a timely and efficient manner.
  • Handle any other customer-related purposes that may arise, such as resolving issues and providing technical support.

Marketing:

We may use your information to send you marketing emails and text messages related to our products, including:

  • Newsletters about our latest collections and offerings
  • Promotional materials and exclusive offers

You will stay up-to-date with the latest news and information about our products and services by receiving our marketing communications. We respect your privacy and allow you to unsubscribe at any time, should you choose to do so.

Advertising:

  • To help our team determine the most effective advertising-related media and content for our products and services.
  • To evaluate the success of our advertising campaigns, both online and offline.

By analyzing your data, we can gain insights into our target audience’s preferences and behaviors, allowing us to create more relevant and engaging advertising campaigns.

Service Improvement and Research:

  • By analyzing individual and aggregated data, we gain insights into how users access our website and utilize our services. This helps us identify which features or categories are most popular and which areas we can improve to enhance the user experience.
  • We implement and maintain service structures to ensure security, privacy, and anti-fraud measures for you and us.
  • We use your data to enforce our terms, conditions, and privacy policies.
  • We also conduct questionnaires and surveys, including customer satisfaction and market research, to better understand your needs and preferences.

Legal Purposes:

  • We may use your personal information for legal purposes, such as fulfilling our business obligations and complying with legal requirements.
  • To investigate and respond to suspected fraud, illegal activity, or potential threats to our business or the safety of individuals. This may include taking action to enforce our policies and terms and conditions.

HOW DO WE SHARE YOUR DETAILS

To fulfill our business and commercial operations, we may need to share your personal information with third parties, such as:

 Service providers. These service providers perform operations on our behalf, including but not limited to marketing, administration, legal purposes, and other business-related services. This may include service providers that assist us in running marketing campaigns, hosting our website, managing our billing system, and providing services to you. Rest assured that we only share your data with trusted service providers who have agreed to keep your information confidential and secure.

Other Visitors to Our Website:  Any information you post on our website, including your username, testimonials, reviews, comments, photos, and videos, will be publicly available and searchable by other users of our website and services.

Social Networks: Our website has social media buttons for Facebook, Twitter, and LinkedIn. These buttons may collect your IP address and the pages you visited on our website. Third-party companies host these features and are subject to their privacy policies, not ours. Your interaction with these features is governed by the privacy policy of the company that provides them.

Advertising Networks:  We share your information with advertising networks to help us advertise our website.

Analytics Providers: We share your data with analytics providers to help us understand how our website and services are used.

SECURITY OF YOUR PERSONAL INFORMATION

We take reasonable measures to safeguard the data we collect against unauthorized access, misuse, loss, alteration, and destruction. However, it’s important to note that while we make every effort to ensure data security, no security measures are foolproof.

CONTACT US

Please get in touch with us at [email protected] for any privacy-related complaints or inquiries. We are here to address your concerns and assist you in any way we can.